Table of Contents

UK Critical Illness and Income Protection 2007 - Examines the markets for Critical Illness and Income Protection in the UK, looking at the relative sizes of the markets and assessing the future of these protection products

Product Code: dmfs2013

 

Publication Date: 19-Jun-2007


Overview

Introduction

Examines the markets for Critical Illness and Income Protection in the UK, looking at the relative sizes of the markets and assessing the future of these protection products

Scope

·         This report provides a comprehensive analysis of the individual Income Protection and individual Critical Illness Insurance markets

·         Assesses the factors that have driven these markets to their current levels and forecasts premium income growth in the individual protection market

·         Looks at the Income protection and Critical Illness markets in terms of new business, number of policies sold and distribution

Report Highlights

In 2006, new business premiums in IP stood at GBP50m, compared to total CII sales of GBP287m. However, sales of stand-alone CII products were only valued at GBP36m in 2006, thus lower than IP sales. It is as a rider product that sales of CII are vastly outstripping IP.

The ABI is implementing changes which include a new standard description of CI to help ensure that consumers see a consistent explanation of the product; ensuring that, even if consumers do not read the full definitions, they will get a much clearer view about what is covered and what is not.

The Income Protection Taskforce has developed a series of recommendations including suggestions on improved underwriting, marketing and better enforcement of regulations

Reasons to Purchase

·         Provides historic and forecast data for the UK individual protection market.

·         Utilizes in-depth primary research to provide the answers to how the markets have arrived at the point they have and what the future holds.

·         Identifies areas and product features where and where development is needed if these products are to continue to survive.


Overview

1

Catalyst

1

Summary

1

Methodology

1

Executive Summary

2

Market Focus

2

This report examines the UK individual Income Protection and Critical Illness Insurance market

2

New business premiums in IP products are higher than in stand-alone CII products

2

Sector Issues

2

The ABI introduced a new and improved Statement of Best Practice for Critical Illness Cover.

2

The Income Protection Taskforce has developed a series of recommendations

2

Competitor Issues

3

In CII, the top 5 players share more than 50% of the UK market among them

3

In IP, the top 5 players share almost two-thirds of the UK market among them

3

Distribution Dynamics

3

Despite not being such a profitable sale for them, IFAs dominate distribution of both income protection and critical illness products

3

Table of Contents

4

Table of figures

5

Table of tables

6

Market Focus

7

This report examines the UK individual Income Protection and Critical Illness Insurance market

7

The report will be useful for those responsible for developing the strategic direction of competitors in the income protection market

7

What are Critical Illness products?

7

With rider Critical Illness

8

Stand-alone Critical Illness

8

What are Income Protection products?

8

Income Protection continues to play a niche role in the UK protection market

9

The Income Protection Gap widens but hope still remains that various initiatives might encourage distributors to turn to IP

9

New business premiums in IP products are higher than in stand-alone CII products

10

Both CII and IP continue to see declining sales in terms of policy numbers

11

The number of policies sold in both accelerated and standalone CII have fallen

11

Individual IP sales saw further declines in 2005 but not as strong as a year earlier

12

Business in force is an important measurement of lapse rates in the market

14

Despite relatively poor performance in terms of new business, the value of business in force in the income protection market has grown

14

Critical illness business in force has declined, despite steady new business figures

15

The total UK protection market is forecast to grow by a compound annual rate of 2.6% between 2007 and 2011

17

Sector Issues

19

The ABI introduced a new and improved Statement of Best Practice for Critical Illness Cover

19

Industry experts are positive about the new CI definitions

20

Many IFAs feel they were left in the dark on CI changes

20

The issue of non-disclosure could be tackled by the Law Commission's review of insurance contract law

21

The Income Protection Task Force seeks to raise awareness about Income Protection Insurance

21

The Income Protection Taskforce has developed a series of recommendations

21

Application and underwriting should be re-engineered

21

The product design should be rethought and revised

21

Regulation such as ICOB and TCF should be enforced thoroughly

22

The move towards 'essential expenses' is seen as a sensible solution

22

Tele-interviews could be carried out by outsourced specialists

23

Consumer awareness could be improved with the help of media

23

Advisor awareness could be improved with the help of trade associations

23

The industry should seek a holistic approach that includes State and private benefits

24

Standardization of non-competitively sensitive aspects

24

Income protection has huge potential but is still a relatively complicated product

24

TCF and ICOB could potentially improve the sale of income protection

25

Competitor Issues

27

In CII, the top 5 players share more than 50% of the UK market among them

27

In IP, the top 5 players share almost two-thirds of the UK market among them

28

Providers try to adapt and enhance their products to meet regulator and customer needs

30

Friends Provident made some key enhancements with regards to its Income Protection products

30

Legal & General developed a new approach for the group protection market

30

Legal & General announced rise in critical claims payments and new CI product

31

Norwich Union reported critical illness product changes and rise in claims paid

32

Prudential introduced its innovative critical illness cover to the broader IFA community

33

Pioneer redefined own-occupation and started a series of seminars to highlight the importance of IP

33

Bright Grey introduced four new illnesses to its critical illness cover

34

A number of providers have changed their critical illness maximum cover

34

Distribution Dynamics

35

IFAs continue to dominate the income protection market

35

After an initial surge, new business of critical illness through tied channels has declined since 2004

37

Multi-tied financial advisors are forecast to seize a reasonable proportion of the income protection market over the next 5 years.

38

IFAs will retain their dominance of the stand alone critical illness market

40

Appendix

43

Definitions

43

Products

43

Income Protection

43

Critical Illness

43

ABI definitions of distribution channels

43

Independent Financial Advisors (IFAs)

43

Direct sales forces

43

Tied agents

43

Multi-tied agents

43

Bancassurance

43

Direct marketing

44

Telesales

44

Other

44

Further reading

44

Ask the analyst

44

Datamonitor consulting

44

Disclaimer

44

List of Tables

 

Table 1: New business premiums in individual protection, 2002-2006, £m APE

11

Table 2: Total number of premium sales for individual IP and individual CI policies, 2002-2005

13

Table 3: Income protection new business vs business in force 2001-2005

15

Table 4: Critical Illness new business vs business in force, 2001-2005 £m

16

Table 5: Forecast individual protection products 2007-2011, £m

18

Table 6: Top 5 players in the CII market in terms of numbers of policies sold in 2005 and previous ranking

28

Table 7: Top 5 players in the IP market in terms of numbers of policies sold in 2005 and previous ranking

29

Table 8: Income protection distribution 2002-2006, £m APE

36

Table 9: Stand alone Critical illness distribution 2002-2006, £m APE

38

Table 10: Forecast income protection distribution 2007-2011, £m APE

40

Table 11: Forecast stand alone critical illness distribution 2007-2011, £m APE

42

List of Figures

 

Figure 1: Income Protection continues to play a niche role in the UK protection market

10

Figure 2: Accelerated and standalone CII policies have both been experiencing poor sales performances

12

Figure 3: Individual IP sales saw further declines in 2005 but not as strong as a year earlier

13

Figure 4: Income protection new business vs business in force

14

Figure 5: Critical Illness new business vs business in force

15

Figure 6: New business in stand-alone critical illness products is forecast to increase by a compound annual rate of 5.7%.

17

Figure 7: In CII, the top 5 players share more than 50% of the UK market among them

27

Figure 8: In IP, the top 5 players share almost two-thirds of the UK market among them

29

Figure 9: Bancassurers have lost a significant proportion of market share in the income protection market

35

Figure 10: Single ties sales of Critical illness have declined since 2004

37

Figure 11: Multi-tie financial advisors are forecast to make inroads into the income protection market between 2007 and 2011

39

Figure 12: Independent advisors will retain their majority share of the critical illness market

41